For 21+

bijje Responsible Gaming — Your Safety is Our Priority

bijje believes gaming should be a source of enjoyment — not stress. We are committed to helping you play safely and responsibly.

What is Responsible Gaming and Why Does It Matter?

Online gaming is a legitimate form of entertainment, but it is the responsibility of both us and you to ensure it never leads to addiction or financial problems. Responsible gaming on bijje means playing within a set budget, keeping to time limits, and treating gaming purely as entertainment — not as a way to earn money.

Based on the feedback and experiences of players across Bangladesh, bijje has built a safe gaming environment. We want to ensure every player can enjoy themselves while staying in control.

The core principles of responsible gaming are: setting a daily or weekly budget, avoiding continuous play in the hope of winning, not neglecting family or work because of gaming, and seeking help immediately if a problem arises. bijje is always here for you.

Remember: Placing increasingly larger bets in the hope of recovering money lost from gaming is a dangerous habit. It can be an early sign of addiction. In such situations, contact our support team without delay.

Our Commitment

  • Preventing those under 21 from creating an account
  • Deposit limits and session time controls
  • Self-exclusion and cooling-off period options
  • 24/7 live chat support in Bengali
  • SSL encryption and secure transactions

Our Safety Tools

bijje provides a number of effective tools to help players take control of their gaming experience.

Deposit Limits

Set a maximum amount to deposit each day, week, or month in advance. Once a limit is set it takes effect immediately, and requests to increase it take some time to apply.

Financial Safety

Time Limits and Reminders

Set how long you want to play in each session. When the time is up, bijje will notify you and, if needed, the session will end automatically.

Time Management

Self-Exclusion

If you feel gaming is getting out of control, use the option to temporarily or permanently close your account. No promotional communications will be sent during this period.

Voluntary Exclusion

Cooling-Off Period

Take a break for a set period of time (24 hours, 7 days, or 30 days). During this break, access to your account is suspended and your balance remains safe.

Temporary Break

Gaming History Review

View a full history of your gaming activity, deposits, withdrawals, and overall spending at any time. This helps you stay aware of your own habits.

Transparency

24/7 Support

bijje's experienced support team is available 24 hours a day, 7 days a week via live chat in Bengali. Do not hesitate to reach out for any gaming-related concerns.

Round-the-Clock Support

21+ Age Limit Verification

bijje provides services only to individuals aged 21 and above. Age verification is mandatory when opening an account. Keeping minors safe from online gaming is our ethical responsibility.

If there are minors in your household, make sure they cannot access your device or account. Keep your password secure and use parental controls if needed.

Important: Helping a minor create a gaming account or allowing them to use your account is strictly prohibited. If this rule is violated, the account will be permanently suspended.
For persons aged 21 and above only

Recognise the Signs of Addiction

Be alert if you notice any of the following signs:

  • Continuously increasing bets to try to recover lost money
  • Being unable to stop gaming even when you think about it
  • Hiding your gaming from family and friends
  • Taking loans or selling assets to fund gaming
  • Neglecting work, studies, or family responsibilities
  • Feeling restless or anxious when unable to play

How to Activate Limits?

Activating the safety tools on bijje is simple. Follow the steps below:

01

Log In to Your Account

Log in to your account on bijje and go to the profile menu.

02

Open Responsible Gaming Settings

Go to the "Responsible Gaming" section from Account Settings.

03

Set Your Preferred Limits

Choose what you need — deposit limits, time limits, or self-exclusion.

04

Confirm and Save

Confirm your changes. Reducing a limit is immediate; increasing one takes a little time.

If you have difficulty setting limits yourself or need faster assistance, contact our 24/7 live chat directly. Our support team is able to take the necessary steps on your behalf.

Tips for Safe Gaming

Do's

  • Set a budget before you play and stick to it
  • Treat gaming as entertainment, not a source of income
  • Take regular breaks and give attention to other activities
  • Play with a healthy and clear mind
  • Seek help straight away if something feels wrong

Don'ts

  • Do not play when you are stressed or upset
  • Do not increase your bets to try to recover lost money
  • Do not play with borrowed money or funds set aside for essentials
  • Do not play when you are tired or under the influence of alcohol
  • Do not hide problems — asking for help takes courage

Support Contacts

bijje is always by your side for gaming addiction or any other concern. Talk to us without any delay.

Live Chat

Our support team is available via live chat in Bengali 24 hours a day, 7 days a week. Reach out immediately for any issue.

Available 24/7
Bengali Language Support

Email Support

Email us for anything related to responsible gaming or your account. We will respond as soon as possible.

[email protected]
Completely Confidential

Emergency Self-Exclusion

If you want to suspend your account right now, let us know via live chat. We will act immediately.

Takes Effect Immediately
Your Decision is Final

Frequently Asked Questions — Responsible Gaming

Log in to your account, go to Profile Settings, and open the "Responsible Gaming" section. There you can set daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately. If you have any trouble, contact us via live chat.

Your account funds remain completely safe during self-exclusion. Withdrawals can be processed at the end of the exclusion period or through our support team if needed. The minimum withdrawal amount is ৳1,000.

A cooling-off period is a temporary break — usually lasting from 24 hours up to 30 days. After this period, the account becomes active again automatically. Self-exclusion is a long-term or permanent decision, where reactivating the account requires an additional verification process.

Self-exclusion is normally requested by the account holder themselves. However, if you believe a family member is struggling with a gaming problem, please contact our support team — we can guide you in the right direction.

The minimum deposit on bijje is just ৳100. This low limit gives players the option to start with small amounts, which helps with budget management. By setting a deposit limit, you can ensure it is not possible to deposit beyond your chosen amount.

If you find yourself unable to stop gaming even when you want to, keep playing to try to recover lost money, lose focus on family or work, or start lying about your gaming — these may be signs of addiction. In such situations, contact our support team or temporarily close your account.

Play Safe and Enjoy

Enjoy the best gaming experience on bijje by following responsible gaming principles.
Visit our Help Centre to learn more.

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