bijje's Privacy Policy

1 Introduction

bijje ("we", "us", or "the platform") is an online gaming service operated for players in Bangladesh. This privacy policy explains what information we collect about you when you register, log in, or use the bijje website bijje.cam, how that information is stored and processed, and the circumstances under which it may be shared with third parties.

By reading this policy, you will be fully informed about bijje's data collection and processing practices. Continuing to use our service means you have agreed to the terms of this privacy policy. If you do not agree with any term of this policy, please refrain from using our service.

2 What Information We Collect

2.1 Information You Provide Directly

Information you voluntarily provide when creating an account or using the service on bijje includes:

• Full name and date of birth
• Email address and mobile number
• Residential address
• Identity document details (national ID number or passport) — for identity verification only
• Payment information (bKash, Nagad, Rocket, or Upay account number)
• Security question answers

2.2 Automatically Collected Information

When you use the bijje website or app, the following information may be collected automatically:

• Internet Protocol (IP) address
• Browser type, version, and operating system
• Device identification information
• Login time, session duration, and activity logs
• Gaming history — games played, bet amounts, and results
• Information from cookies and similar tracking technologies

2.3 Financial Transaction Information

Records of every deposit and withdrawal, including amounts, timestamps, and payment method details, are stored securely in our systems. This information is essential for financial security and fraud prevention.

3 Purpose of Using Your Information

bijje uses your information only for the following legitimate purposes:

• Account management: Registration, identity verification, and ensuring account security.
• Service delivery: Running games, processing transactions, and distributing bonuses.
• Customer support: Providing assistance via live chat and email.
• Security and fraud prevention: Identifying suspicious activity and keeping accounts secure.
• Age verification: Ensuring that only individuals aged 21 or older are using the service.
• Responsible gaming: Monitoring play patterns to intervene or set limits when needed.
• Personalisation: Displaying relevant games and offers based on your preferences.
• Legal compliance: Meeting applicable legal obligations.

4 Cookie Policy

bijje stores cookies in your browser. Cookies are small text files saved on your device that help improve website functionality. We use the following types of cookies:

4.1 Essential Cookies

These cookies are required for the core functionality of the website. They are used to maintain login sessions, carry out security checks, and save form data. These cookies cannot be disabled.

4.2 Functional Cookies

These cookies are used to remember your preferences, language settings, and past activity, making your experience smoother and more personalised.

4.3 Analytics Cookies

These cookies help analyse usage patterns on the website and improve the quality of the service. This information is always collected in aggregated and anonymous form.

You can manage or delete cookies at any time through your browser settings. However, disabling certain cookies may limit the functionality of the website.

5 Data Sharing and Disclosure

bijje never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Service Providers

Trusted service providers involved in payment processing (bKash, Nagad, Rocket, Upay), technology infrastructure, and fraud detection may access necessary information. They all operate under strict confidentiality agreements and may not use the information beyond the stated purpose.

5.2 Legal Obligations

Relevant information may be disclosed in response to court orders, valid requests from law enforcement agencies, or other legal obligations.

5.3 Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such circumstances, we will notify you in advance.

5.4 With Your Consent

For any purpose beyond those listed above, we will obtain your explicit consent before sharing your information.

6 Data Security Measures

bijje has implemented industry-standard technical and administrative measures to protect your information:

• SSL/TLS Encryption: All communication between the website and servers is encrypted.
• Data Encryption: Stored sensitive information is kept in an encrypted state.
• Access Controls: Only authorised staff can access the necessary information.
• Regular Security Reviews: Regular audits are conducted to identify system vulnerabilities.
• Two-Factor Authentication: An additional layer of security for account access.
• Secure Payment Gateway: All financial transactions are conducted through secure, encrypted channels.

However, no transmission of information over the internet can be guaranteed to be completely secure. While we provide the highest level of protection, no system is 100% impenetrable. We therefore ask you to use a strong password and not share your login details with anyone.

7 Data Retention Period

bijje retains your personal information only for as long as is necessary to fulfil the purpose for which it was collected. Generally:

• Account information: For the duration the account is active and for a defined period after it is closed.
• Financial transaction records: Retained for the long term in accordance with legal and regulatory requirements.
• Gaming logs: For as long as necessary for fraud investigation and dispute resolution.
• Support communications: For a reasonable period after the issue is resolved.

Once the retention period ends, data is securely deleted or anonymised.

8 Your Rights

As a bijje user, you have the following rights regarding your personal information:

8.1 Right to Access

You have the right to know what information we hold about you and to receive a copy of that information.

8.2 Right to Rectification

If any of your information is incorrect or incomplete, you can request a correction. Most information can be updated directly from the "Profile" section of your account.

8.3 Right to Erasure

In certain circumstances, you can request that your personal information be deleted. However, information required to meet legal obligations may not be possible to delete.

8.4 Right to Restrict Processing

In certain cases, you can request that the processing of your information be restricted.

8.5 Right to Withdraw from Marketing Communications

If you no longer wish to receive promotional emails or notifications from bijje, you can stop them at any time — by going to your account settings or by contacting us directly.

To exercise these rights, please contact our support team. We will respond to your request within a reasonable time.

9 Privacy of Children and Minors

bijje's service is for individuals aged 21 or older only. We do not knowingly collect personal information from minors. If we become aware that a minor is using our platform, we will immediately close that account and delete the associated information.

If a parent or guardian believes their child is using bijje, please contact us.

10 Third-Party Links and Services

The bijje website may sometimes reference third-party services. These third-party websites or services have their own privacy policies and we are not responsible for their activities. Payment providers such as bKash, Nagad, Rocket, and Upay have their own terms and privacy policies that apply on their respective platforms.

11 International Data Transfers

bijje primarily serves Bangladeshi users. However, due to our technology infrastructure, information may be stored or processed on international servers. In such cases, we ensure that the standard of data protection is no less than what is described in this policy. All data transfers are conducted through encrypted channels.

12 Policy Changes

bijje reserves the right to update this privacy policy when necessary. If any significant changes are made, we will publish a notice on the website and inform registered users by email. The "Effective Date" shown at the top of the policy indicates the date of the most recent update.

Continuing to use the service after changes have been made means you have agreed to the updated policy. We therefore recommend reviewing this page regularly.

13 Responsible Gaming and Data Protection

bijje places the highest importance on responsible gaming. We use information about your gaming activity to analyse your play patterns — if we detect signs of problematic gaming behaviour, we will actively provide support. You can also set your own limits or self-exclude at any time. For more details, visit our Responsible Gaming page.